Welcome to Purina for Professionals
Purina Pro Plan Vet Direct

Purina for Professionals Shipping Information

Update:  Capacity constraints with carriers causing delivery delays

Due to unforeseen circumstances affecting our delivery partners, shipments, tracking information and related inquiries are experiencing a slight delay. We are working hard to deliver your order as soon as possible.

If you have any questions at all, please contact our Customer Support Team who are here to support you via phone (1-888-777-1762) or electronic message. We appreciate your patience and understanding as we get you your products as quickly as possible!

Current Shipping Details

At this time, it is taking longer than normal for your order to be fulfilled and shipped by our team. It could take up to 5-7 days. Once your order has shipped, you will receive an email notification regarding your shipping and tracking information.

Our products are backed by a 100% satisfaction guarantee. If you are not completely satisfied with any part of your order, we will replace the product or refund your purchase price within 90 days of date on receipt.

Please note that any orders placed after 12:00 pm on Friday will process on the following Monday.